Reference

Terms That Govern Your Account on L 89 Khelo

These terms set out the rules for opening and using your L 89 Khelo account — including how deposits via bKash, Nagad and Rocket are handled, what you can access, and what happens if you break the rules.

Account eligibility requiredbKash, Nagad, Rocket coveredLocal law appliesOne account per personBangladesh region scope
L 89 Khelo Terms That Govern Your Account on L 89 Khelo
HOW WE HANDLE ACCOUNTS

Account Security and Data Handling Under These Terms

Your account data — including your registered mobile number, wallet details and transaction history — is held securely and used only to operate your account and meet our obligations under these terms. We do not share your bKash, Nagad or Rocket wallet number with third parties outside the payment rails themselves. You can request a copy of your account data by contacting support with your registered number. If you want to close your account, the same support channel handles the request, and any remaining wallet balance is returned to the source wallet after verification.

Data Retention

Account and transaction records are kept for as long as required by applicable rules in your region. You can request access to your own records through support at any time.

Wallet Security

We match every withdrawal to the wallet used for your most recent deposit. This step protects your funds from being redirected to an unverified account.

Account Access

Login is protected by OTP sent to your registered mobile. If you lose access to that number, contact support before attempting to change wallet or payment details.

Terms Updates

When these terms change, the updated version goes live on this page. We may notify you via the app or email. Continuing to use your account after a change means you accept it.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — or if you think a rule has been applied incorrectly to your account — our support team can walk you through it. Reach us through live chat, email or the in-app help link. When contacting us about a wallet or payment dispute, have your bKash, Nagad or Rocket transaction reference ready so we can pull the record quickly.

Live Chat Available directly inside the L 89 Khelo app or browser lobby. Start a chat from the help icon at the bottom of any page for account or terms queries.
Email Support Send your terms or account question to our support address. Include your registered mobile number and wallet type — bKash, Nagad or Rocket — for faster handling.
In-App Help The help section in your account dashboard links to this terms page and lets you raise a query without leaving the app. Works on both Android and mobile browser.

Questions About These Terms Answered

These terms apply to anyone who opens an account on L 89 Khelo. Access is only available where permitted by local law and eligible regions — eligibility is your responsibility to confirm.

We accept bKash, Nagad and Rocket. The wallet you use must be registered in your own name and match the details on your L 89 Khelo account to avoid a hold on your transaction.

Transactions from a wallet that does not match your account registration are flagged for manual review. Contact support with your transaction reference and we will resolve it.

No. These terms allow one account per person. If we detect duplicate accounts linked to the same wallet or device, both accounts may be suspended pending review.

Contact support through live chat or email with your registered mobile number and a request to close the account. Any remaining balance is returned to your linked wallet after verification.

This page always shows the current version. If we make changes, we update it here and may send a notification through the app. Check this page if you are unsure which version applies.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.